Who is responsible for your data
Tradewise Capital Ltd, trading as Tradewise Capital Markets, is the controller of the personal data described here, under UK data protection law (the UK GDPR and the Data Protection Act 2018).
What we collect
- Account and order details: your name, email address, country and the challenge you buy.
- Payment information: handled by our payment provider. We receive confirmation of payment and limited card details (such as the last four digits), never your full card number.
- Trading data: activity on your challenge and funded accounts, used to check results against the rules.
- Identity checks: if you reach a funded account, the documents needed to verify who you are before payouts.
- Marketing sign-ups: your email address if you ask for offers or updates.
- Website data: cookies and similar technologies, as set out in our Cookie Policy.
Why we use it
- To provide the challenge you bought and run funded accounts (performance of a contract).
- To take payment, prevent fraud and meet legal and accounting duties (legal obligation and legitimate interests).
- To answer your questions and support you (legitimate interests).
- To send marketing emails, only where you have agreed. You can unsubscribe at any time (consent).
Who we share it with
Service providers who help us run the business, such as our payment provider, website host, email marketing provider and trading platform provider. They may only use your data to provide their services to us. Some are based outside the UK; where data leaves the UK we rely on safeguards recognised under UK law. We do not sell your personal data.
How long we keep it
Account and transaction records are kept for six years after your last purchase to meet accounting and tax rules. Marketing data is kept until you unsubscribe.
Your rights
You can ask to access, correct or delete your data, object to or restrict how we use it, and ask for a copy in a portable format. Email support@tradewisecapitalmarkets.com. If you are unhappy with how we handle your data, you can complain to the Information Commissioner's Office (ico.org.uk).
Contact
Tradewise Capital Ltd, trading as Tradewise Capital Markets, 2nd Floor, 48 West George Street, Glasgow, G2 1BP, Scotland, United Kingdom. Email support@tradewisecapitalmarkets.com or use our contact page.